Refund Policy

At CMP Computer Solutions, we strive to deliver high-quality printer services and solutions that meet your business needs. This refund policy outlines the terms and conditions under which refunds may be issued.

Service Refunds:
Refunds for services such as printer installation, driver setup, software updates, and troubleshooting may be considered if the service is not delivered as agreed or if errors occur due to our team’s oversight. Each case will be evaluated individually.

Product Refunds:
For any printer-related products or accessories purchased through CMP Computer Solutions, refunds may be issued for defective items or shipping errors. Products must be returned in their original condition within a specified timeframe to be eligible for a refund.

Non-Refundable Items/Services:
Services that have been fully delivered and accepted, or products that have been used or damaged by the customer, are not eligible for a refund.

Refund Process:
To request a refund, please contact us at admin@connectmyprinters.online with your order or service details. Our team will review the request and respond promptly with next steps. Approved refunds will be processed using the original payment method.

Policy Updates:
CMP Computer Solutions may update this refund policy from time to time. Any changes will be posted on our website, and the updated policy will apply to all future transactions.

Effective Date: January 31, 2026